Methodology
How the scoreboard works
CABT Services is built on publicly reported data only. No proprietary metrics, no NDAs, no scraped customer information. If we can't cite it, it isn't in the score.
The four pillars (each 0–100)
- Service — on-time performance, tender acceptance, customer-satisfaction signals (Mastio LTL Quality Survey for LTL; Inbound Logistics Top 100 reader awards; ATA Safety awards).
- Transit — network reach, lane density, published transit standards (LTL service maps, intermodal door-to-door times).
- Cost — revenue-per-mile and operating ratio trends from 10-K filings; competitive position vs. DAT spot benchmarks where disclosed.
- Claims — cargo claims ratio per $100 of revenue (disclosed in 10-Ks for LTLs; estimated from public TL benchmarks elsewhere).
Overall score
A simple weighted blend: 30% Service · 25% Transit · 25% Cost · 20% Claims, rounded to the nearest whole point. Brokerages substitute Tech for Transit.
What we explicitly do NOT use
- Anonymous shipper reviews of unknown provenance.
- Private rate benchmarks unless the firm publicly disclosed them.
- Anything paid-for. CABT does not accept sponsored placement.
Primary sources
- SEC 10-K, 10-Q, 8-K filings for every publicly traded carrier and broker listed.
- Transport Topics Top 100 For-Hire Carriers (annual).
- Transport Topics Top 100 Logistics Companies (annual).
- JOC / S&P Global Top 50 Trucking and Top 25 Intermodal lists.
- Mastio & Company National LTL Carrier Quality Survey.
- FMCSA SAFER & SMS public crash/inspection data.
- FreightWaves SONAR-cited public benchmarks & news reporting.
- Company-published annual reports, investor presentations, and press releases.
Disclaimer
CABT Services is an independent, fan-built scoreboard. It is not affiliated with, endorsed by, or sponsored by any carrier or brokerage named. Rankings are opinion-based interpretations of publicly available data and may differ from any individual shipper's experience. Always conduct your own due diligence before awarding freight.
